{"id":4713,"date":"2026-05-11T13:54:09","date_gmt":"2026-05-11T13:54:09","guid":{"rendered":"https:\/\/beercatania.it\/assistance\/"},"modified":"2026-07-31T07:32:18","modified_gmt":"2026-07-31T07:32:18","slug":"assistance","status":"publish","type":"page","link":"https:\/\/beercatania.it\/en\/assistance\/","title":{"rendered":"Assistance"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"4713\" class=\"elementor elementor-4713 elementor-3727\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-33f8b17 e-con-full e-flex e-con e-parent\" data-id=\"33f8b17\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-914b765 elementor-widget__width-auto elementor-widget elementor-widget-heading\" data-id=\"914b765\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">PURCHASE ASSISTANCE<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ae68c86 elementor-widget elementor-widget-heading\" data-id=\"ae68c86\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">DON'T WORRY,<br \/>WE'RE HERE TO HELP!<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-10adfe3 e-con-full e-flex e-con e-parent\" data-id=\"10adfe3\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-13edaee e-con-full e-flex e-con e-child\" data-id=\"13edaee\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-82068ff elementor-widget elementor-widget-heading\" data-id=\"82068ff\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Have you received an incorrect charge or are experiencing issues with your BeerCatania credits?\nFill out the form, selecting the affected stand and describing the issue.\nOur team will review the request with the merchant, and you will receive a response as quickly as possible.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-30d6366 e-con-full card e-flex e-con e-child\" data-id=\"30d6366\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d92edea elementor-button-align-stretch elementor-widget elementor-widget-form\" data-id=\"d92edea\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;step_next_label&quot;:&quot;Next&quot;,&quot;step_previous_label&quot;:&quot;Previous&quot;,&quot;button_width&quot;:&quot;100&quot;,&quot;step_type&quot;:&quot;number_text&quot;,&quot;step_icon_shape&quot;:&quot;circle&quot;}\" data-widget_type=\"form.default\">\n\t\t\t\t\t\t\t<form class=\"elementor-form\" method=\"post\" name=\"Assistance\" aria-label=\"Assistance\">\n\t\t\t<input type=\"hidden\" name=\"post_id\" value=\"4713\"\/>\n\t\t\t<input type=\"hidden\" name=\"form_id\" value=\"d92edea\"\/>\n\t\t\t<input type=\"hidden\" name=\"referer_title\" value=\"Assistance\" \/>\n\n\t\t\t\t\t\t\t<input type=\"hidden\" name=\"queried_id\" value=\"4713\"\/>\n\t\t\t\n\t\t\t<div class=\"elementor-form-fields-wrapper elementor-labels-above\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-name elementor-col-100\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-name\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tName\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[name]\" id=\"form-field-name\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Name\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-email elementor-field-group elementor-column elementor-field-group-email elementor-col-100 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-email\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tEmail\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"email\" name=\"form_fields[email]\" id=\"form-field-email\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Email\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-textarea elementor-field-group elementor-column elementor-field-group-message elementor-col-100\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-message\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tMessagge\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t<textarea class=\"elementor-field-textual elementor-field  elementor-size-sm\" name=\"form_fields[message]\" id=\"form-field-message\" rows=\"4\" placeholder=\"Messagge\"><\/textarea>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-select elementor-field-group elementor-column elementor-field-group-destinatario elementor-col-100 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-destinatario\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tStand name\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field elementor-select-wrapper remove-before \">\n\t\t\t<div class=\"select-caret-down-wrapper\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-eicon-caret-down\" viewBox=\"0 0 571.4 571.4\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M571 393Q571 407 561 418L311 668Q300 679 286 679T261 668L11 418Q0 407 0 393T11 368 36 357H536Q550 357 561 368T571 393Z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t\t<select name=\"form_fields[destinatario]\" id=\"form-field-destinatario\" class=\"elementor-field-textual elementor-size-sm\" required=\"required\">\n\t\t\t\t\t\t\t\t\t<option value=\"akudunniad\">Akudunniad<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"bac_birra_siciliana\">BAC Birra Siciliana<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"birreria_riposto\">Birreria Riposto<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"birrificio_del_vulture\">Birrificio del Vulture<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"birrificio_dell_etna\">Birrificio dell&#039;Etna<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"birrificio_rock_brewery\">Rock Brewery<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"bruno_ribadi\">Bruno Ribadi<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"cantaloop\">Cantaloop<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"la_compagnia_del_fermento\">La Compagnia del Fermento<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"birrificio_epica\">Birrificio Epica<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"kashmir\">Kashmir<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"li_patarnosci_birra_artigianale\">Li Patarnosci Birra Artigianale<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"birrificio_onei\">Onei<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"sciuto_antikorpo\">Antikorpo<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"sciuto_brewfist\">Brewfist<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"sciuto_porta_bruciata\">Porta Bruciata<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"sciuto_war\">WAR<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"skapte_handcraft_beer\">Skapte Handcraft Beer<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"tari\">Tari<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"terre_a_sud_est\">Terre a Sud Est<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"tsunami\">Tsunami<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"n_acchianata\">N&#039;Acchianata<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"tom_street_lab_2_4\">Tom Street Lab 2.4<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"la_friggitoria_dei_nebrodi\">La Friggitoria dei Nebrodi<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"briganti\">Briganti<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"gusto_ellenico\">Gusto Ellenico<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"nip\">NIP<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"sabrina\">pbc carni<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"la_cornetteria_catania_waffle\">La Cornetteria Catania Waffle<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"gg_bistrot\">GG Bistrot<\/option>\n\t\t\t\t\t\t\t<\/select>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-field_dc6d271 elementor-col-100 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_dc6d271\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tTicket code\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[field_dc6d271]\" id=\"form-field-field_dc6d271\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-field_ce46c31 elementor-col-100 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_ce46c31\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tProduct in question\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[field_ce46c31]\" id=\"form-field-field_ce46c31\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-tel elementor-field-group elementor-column elementor-field-group-field_b5e9e17 elementor-col-100\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_b5e9e17\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tTelephone number\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<input size=\"1\" type=\"tel\" name=\"form_fields[field_b5e9e17]\" id=\"form-field-field_b5e9e17\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" pattern=\"[0-9()#&amp;+*-=.]+\" title=\"Only numbers and phone characters (#, -, *, etc) are accepted.\">\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-date elementor-field-group elementor-column elementor-field-group-field_21684b2 elementor-col-100\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_21684b2\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tDate\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\n\t\t<input type=\"date\" name=\"form_fields[field_21684b2]\" id=\"form-field-field_21684b2\" class=\"elementor-field elementor-size-sm  elementor-field-textual elementor-date-field\" pattern=\"[0-9]{4}-[0-9]{2}-[0-9]{2}\">\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-time elementor-field-group elementor-column elementor-field-group-field_be80ed7 elementor-col-100\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_be80ed7\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tHours\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<input type=\"time\" name=\"form_fields[field_be80ed7]\" id=\"form-field-field_be80ed7\" class=\"elementor-field elementor-size-sm  elementor-field-textual elementor-time-field\">\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-group elementor-column elementor-field-type-submit elementor-col-100 e-form__buttons\">\n\t\t\t\t\t<button class=\"elementor-button elementor-size-sm\" type=\"submit\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Send<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/button>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/form>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>PURCHASE ASSISTANCE DON&#8217;T WORRY,WE&#8217;RE HERE TO HELP! Have you received an incorrect charge or are experiencing issues with your BeerCatania credits? Fill out the form, selecting the affected stand and describing the issue. Our team will review the request with the merchant, and you will receive a response as quickly as possible.<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-4713","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/beercatania.it\/en\/wp-json\/wp\/v2\/pages\/4713","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/beercatania.it\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/beercatania.it\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/beercatania.it\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/beercatania.it\/en\/wp-json\/wp\/v2\/comments?post=4713"}],"version-history":[{"count":1,"href":"https:\/\/beercatania.it\/en\/wp-json\/wp\/v2\/pages\/4713\/revisions"}],"predecessor-version":[{"id":4714,"href":"https:\/\/beercatania.it\/en\/wp-json\/wp\/v2\/pages\/4713\/revisions\/4714"}],"wp:attachment":[{"href":"https:\/\/beercatania.it\/en\/wp-json\/wp\/v2\/media?parent=4713"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}